Privacy Policy

Ce document est publié en turc et en anglais. La version anglaise est affichée ci-dessous.

Last updated: 12 October 2026

This Privacy Policy explains how Kaunos Hotel ("we", "us") collects and uses information when you visit our website, contact us, or make a reservation. We aim to process personal data in accordance with applicable laws and to keep your information secure.

What we collect

Depending on how you interact with us, we may collect information such as your name, contact details (phone/email), reservation details (dates, guest count, preferences), and messages you send us.

We may also collect technical and usage information, such as your device/browser details, approximate location (based on IP), pages viewed, and performance data.

How we use information

We use information to respond to your requests, manage reservations, provide customer service, improve our website, and maintain security. Where required, we rely on your consent (e.g., certain cookies) or on other lawful bases permitted by applicable law.

Sharing and third parties

We may share information with service providers who help us operate our website and services (e.g., hosting, analytics, email). We do not sell your personal data. We may disclose information if required by law or to protect our rights and safety.

Service providers we use

Our website uses the services listed below. These services may process data on servers outside Türkiye and are subject to their own privacy policies.

• Google Firebase: The name, phone number, email address and message you send through the contact form are stored in a Google Firebase database so that we can respond to your request.
• Web3Forms: The content of the contact form is sent through this service to deliver it to our hotel email address.
• Google Analytics: Only if you give consent in the cookie notice, anonymised usage data is collected to measure how the site is used.
• Reseliva: Online bookings are handled through the Reseliva booking system; information you provide while booking is subject to that service's terms.
• YouTube and Google Maps: Videos, the live stream and maps on our pages are loaded from these services.
• WhatsApp: When you message us through the WhatsApp buttons, the conversation takes place on the WhatsApp platform.

Retention

We keep personal data only as long as needed for the purposes described above, or as required by legal and accounting obligations.

Cookies and other technologies

Cookies are small files stored on your device. We may use cookies and similar technologies to keep the site working, remember your preferences, measure site performance, and improve user experience.

Managing cookies

Most browsers let you control cookies through settings. You can delete existing cookies and block new ones, but some features may stop working. You can also opt out of certain analytics/advertising cookies depending on the services used.

Your rights

Depending on your jurisdiction, you may have rights to request access, correction, deletion, restriction, objection, or portability of your personal data. To make a request, contact us using the details below.

Contact

• Kaunos Hotel
• Ulu Camii Mah. Cengiz Topel Cad. No: 29, Köyceğiz / Muğla, Türkiye
• Phone / WhatsApp: +90 531 992 46 74
• Email: info@kaunoshotel.com

Quick notes

This policy applies to this website. Third-party sites linked from our pages have their own policies.

We may update this page from time to time. The "Last updated" date shows the latest revision.